Building Surveyor AI Chat

Building Surveyor AI Chat ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services. By accessing or using our website and services, you agree to the terms outlined in this Privacy Policy.

We collect several types of information to provide and improve Building Surveyor AI Chat:

• Account Information: When you sign up, we collect your email address, Payment card details are securely handled by Stripe and are not stored on our servers.
• Usage Data: We monitor how you interact with the Service, including the number of queries you submit and your usage patterns, to manage fair-use policies and enhance system performance.
• Chat Data: We store the questions you a and the responses generated by the AI chatbot to perform statistical analysis, improve our models, and ensure service quality.
• Technical Data: We collect technical information such as your IP address, browser type, device information, and cookie data to maintain the security and functionality of our website. 

We use your information for the following purposes:

• To provide and maintain the service.
• To manage your subscription and payment through Stripe.
• To monitor usage patterns and manage fair use policies.
• To improve our services, update our database, and enhance AI performance.
• To analyze system statistics while maintaining user anonymity.
• To communicate with you regarding service updates, changes, or support.

We take reasonable and appropriate measures to protect your personal information from unauthorized access, loss, misuse, or alteration. All payment transactions are securely handled by Stripe, and we do not store full payment card details on our servers. Chats submitted through AI are encrypted and securely stored. However, we recommend that users do not submit personal, sensitive, or confidential information during chatbot interactions.

We do not sell, rent, or trade your personal information to third parties. We may share minimal necessary information with trusted service providers (e.g., Stripe) to manage payments securely. We may disclose information if required by law or if necessary to protect the safety and integrity of our services.

International Transfers: Your information may be processed on servers outside your jurisdiction. We apply contractual safeguards and industry-standard controls to protect data during such transfers.

We use cookies and similar technologies to enhance user experience, analyze site usage, and deliver personalized content. You may control cookies through your browser settings.

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices. Each time you interact with the AI chatbot, you will be reminded to review the latest version of our Terms of Use and Privacy Policy. By continuing to use the Service after any update, you agree to be bound by the revised terms.

If you have any questions or concerns about this Privacy Policy, please contact us.